Managers 
We have several resources available to assist you in leveraging the UCSF engagement survey results and take actions that help to build and sustain your team's engagement year 'round.
Survey Results for My Team 
Survey results for 2023 will be available May 16 on Gallup Access (ucsf.my.gallup.com)
Survey results for 2022 previous years are also posted on Gallup Access (ucsf.my.gallup.com)
- Accessing Your Survey Results: Brief Overview (2min) | Video (20min)
- Final 2022 Participation Rates
- Reading Engagement Results Module
Troubleshooting
- Engagement Survey Request Form - for delegate/manager survey reporting and action planning requests
- Gallup support desk (888) 486-9104 (24/7) - for general issues with the Gallup Access portal
Action Planning
Where the engagement survey is a snapshot of your team's state once a year, action planning creates an engaging environment throughout the year.
Creating Action Plans
Going deeper & connecting your survey results to your action plans:
- Make the 12 Elements of Engagement Part of How Your Team Works
(Note: be sure to log into Gallup Access prior to clicking these links)
Tracking Your Plans
Want to make that red flag go away in HR Umbrella?
By March 1: FAS and Health managers are asked to mark completed action items in HR Umbrella (via MyAccess).
By June 30: Health Managers at S1 level and above are asked to upload your development plan to HR Umbrella (via MyAccess).
Track Action Plans in HR Umbrella
All UCSF entities may still enter Action Plans Gallup Access if they wish, but only action plans entered in HR Umbrella (via MyAccess) will be tracked for goal completion purposes.
Instructional videos (MyAccess login required):
- Enter Action Plans into HR Umbrella (this video has no sound)
- Mark your Engagement Action Plan tactic complete
- Track compliance for Engagement Action Plans
Questions?
HR Umbrella is supported by [email protected]
Track Development Plans in HR Umbrella
Instructional videos (MyAccess login required):
- Add Development Plans to HR Umbrella
- Track compliance for Development Plans
- Want to learn more about development planning?
Check out our Performance Management Process eCourse
Support
- HR Umbrella Issue? Email [email protected]
- Development Planning support? Submit L&OD Service Request
(select "Staff Engagement Survey," then "Development Plan")
Your Engagement Ambassador
Each team should have an Engagement Ambassador. Managers are recommended to nominate at least one per 40 staff members and per shift. The best candidates are non-supervisory, trusted by both managers and staff, and enthusiastic about inspiring their teammates to participate in engagement activities.
Confirm your current Ambassador or nominate a new Ambassador for the 2023-2024 survey year:Nominate Ambassador
Ambassadors and Managers work in partnership to facilitate survey participation and provide peer guidance with engagement action planning, supporting the co-creation of an environment where your team's engagement can thrive.
Staff Engagement Survey - Manager Resources
Access the survey in 1 of 3 ways before May 5th:
Check your email for your personalized link
Login to UCSF’s Gallup Access
Visit Gallup 2023 Survey & input your UCSF Employee ID
April 11 - May 5, encourage staff to "Be Heard!"
- Know: Survey Timeline and Measures | FAQs
including NEW measures on wellness and equity! - Post: Poster & Zoom Background
in break rooms, staff bulletin boards and meetings - Share: Your Personalized Team Message to Encourage Survey Participation
such as updates on our UCSF-wide action plan and your own team's progress since last survey - Collaborate: with your Engagement Ambassador
If you have not already, make sure to nominate your 2023 Ambassador!
They will be oriented and have access to your team's participation rate throughout the survey
Confirm Your HR Umbrella Roster - by Feb 14, 2023
Ensure your team is accurately captured for the staff engagement survey by updating your HR Umbrella roster (via MyAccess).
- If your roster is correct, no action is needed!
- If you need to update your roster, reference the “Roster Quick Guides” available in the Roster section of HR Umbrella.
- Questions?
Health Managers: submit a PeopleConnect Inquiry Ticket or contact your primary HR Generalist.
Campus Managers: email [email protected]
Why Employee Engagement is Important
How Managers Can be an Advocate for their Team
