Engagement Ambassadors
Ambassadors are key department influencers who, nominated by and working in partnership with their team's manager, support the co-creation of an environment where engagement can thrive.
These trusted colleagues provide valuable support facilitating survey participation and providing year-round peer guidance with engagement action planning for their local team, as well as collect and share feedback with the Learning & Organization Development department.
Ambassador Training
Live Events
Nominated Engagement Ambassadors are sent Outlook invitations to Ambassador events. If you did not receive the Outlook invite, please verify that you are a currently nominated Engagement Ambassador.
Ambassador Action Planning Summits
Next scheduled: May 17, 12-1pm, 2024
Held: quarterly after engagement survey results release
Engagement Town Halls
Next scheduled: June 28, 12pm, 2024
Held: biannually at the beginning and middle of the calendar year
Ambassador Orientation
Last scheduled: March 12, 12-1pm, 2024
Recorded webinar | Deck
Held: annually before engagement survey release
Optional Ambassador Office Hours
Next scheduled: weekly mid-March through May
Held: March-May survey support & June-Oct action planning support
Guidance Documents
2024 Survey
- Participation Monitoring: Guide | Video | Gallup Access | Daily Report
- Promotions: Poster | Zoom background | PowerPoint slides
- Survey Ambassador FAQs
- Survey Ambassador Primer
2023 Data
- Final 2023 survey participation rates report (by manager)
Note: an * indicates not enough survey responses have yet been submitted to ensure confidentially - June 2023 Engagement Town Hall: Survey Results
- Managers have access to their team's 2023 and past survey results
Year-Round Engagement Support
Ambassador Nominations
Each team should have an Engagement Ambassador, nominated by the team manager.
The best candidates are non-supervisory, trusted by both managers and staff, and enthusiastic about inspiring their teammates to participate in engagement activities.
Managers are asked to nominate an Ambassador each survey year.
We recommend having at least one Ambassador per 40 staff members and per shift. Nominations are for a one-year appointment, and the prior year's Ambassadors do NOT carry over to year-to-year, so be sure to nominate even if you have the same Ambassador as last year.
View Engagement Ambassadors Lookup Tool for the Feb 2023-Mar 2024 period
Ambassadors and Managers work in partnership
to facilitate survey participation and provide peer guidance with engagement action planning, supporting the co-creation of an environment where your team's engagement can thrive.
Questions?
Most common questions are answered here on our website.
If you need additional individual support, our team can support you via:
Service Request
Select "Engagement Ambassador Question"